Mumtaz

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Etisalat, the first operator in Afghanistan to provide 3.75G service. Now brings you another best by introducing Mumtaz (Per Second) with enhanced features that offers you a holistic service with a complete range of value-added services that include a combination of voice, data, SMS, MMS & 3.75G. You also get to enjoy the widest and best quality of mobile network coverage across Afghanistan.

Advantage of Mumtaz Pre-paid line:

SIM Card with

50 Etisalat minutes + 50 SMS + 100MB initial balance

Per 30 second

billing

Best

on-net & off-net rates

Recharging Your Prepaid Line:

You have a variety of convenient choices to recharge your prepaid account anytime, anywhere by simply using one of the below options. From time to time, Etisalat runs various recharge based promotions that have a range of benefits depending on the value of recharge.

Recharge Cards

Available in eight denominations (50, 100, 150, 250, 500, 1000, and 2000 Afs) across over 5375 retail outlets in Afghanistan.
Simply follow the simple instructions on the card to recharge your account.

Etisalat App (My Etisalat AFG)
You can recharge your Mumtaz SIM card via Etisalat mobile application. Simply open your Etisalat app, go to mHawala services, click on Airtime To Up.

Credit Check

You can check your credit balance at any time by typing *123# followed by OK or you can also call 555 then press 2.

Mumtaz provides the best on-net & off-net calling rates in the country, also you can enjoy per second billing by making on-net calls any time during day and night.

Per 30 Second

Billing

Discounted Off-net

Call Rates

Mumtaz Tariffs:

Event Type	Time	Call Rate	Billing Pulse
On-net (Etisalat to Etisalat)	During day(7 AM - 9:59 PM)	1.3 Afs	30 sec
On-net (Etisalat to Etisalat)	During night (10 PM - 6:59 AM)	1.3 Afs	30 sec
Off-net (Etisalat to other Local operators)	During day and night	1.4 Afs	30 sec
Price Per MB	Any Time	0.09 Afs	102KBs
International	During day and night	Check the international tariff table	60 sec

Mumtaz Other Charges:

Other Charges
Sim Price	100 Afs
Initial Credit Balance	50 Etisalat minutes + 50 SMS + 100MB valid for 7 days
SMS Etisalat to Etisalat	1.3 Afs per SMS
Off-net (Etisalat to other Local operators)	1.4 Afs per SMS

Migration in and out of Mumtaz:

No	From	To	Migration Code	Migration Fee
1	Any Pack	Mumtaz	SMS S to 3378	10 AFN
2	Mumtaz	Elite Platinum	SMS EPS to 3378	100 AFN
3	Mumtaz	Mukammal Bronze	SMS MBZ to 3378	100 AFN
		Mukammal Silver	SMS MS to 3378
		Mukammal Golden	SMS MG to 3378
		Mukammal Platinum	SMS MP to 3378
4	Mukammal Silver	Mumtaz	SMS S to 3378	250 AFN
5	Mukammal Golden			500 AFN
6	Mukammal Platinum			5000 AFN
7	Mukammal Bronze			150 AFN

Credit Transfer
Credit Transfer Service

With Etisalat Credit Transfer Service you can transfer credit from your Etisalat sim card to your Family, Friend and Loved Ones using Etisalat sim card.

How to Transfer:
- On your mobile screen type *125*Destination number*amount# & then press ok.
- If you want to transfer AFN 50; on your mobile screen type *125*078X XX X XXX*50# & then press ok.
- You can transfer 20 times per day up to 200 AFN maximum. Maximum amount of a single transaction is 100 AFN
Service Max Number of Transfer Maximum Limit / Transfer Maximum Transfer/Day Service Fee

Credit Transfer 20/Day 100AFN 200AFN 2.5AFN

Rules:
- You can transfer 200 AFN in 20 transactions each 10 AFN. The maximum transferable amount is 100AFN/transfer.
- Service Fee 2 AFN for the first transaction, rest of the transfers’ occurring on the same day is free.
  
  Charges: 2AFN on first transaction.
Voice Mail
Voice Mail

Voice mail service will enable everyone who calls you to leave a message even if you are not reachable, and enables you listen to voice messages that were sent to you when you were out of reach.

How to activate:
- To activate your voicemail service, go to the message menu of your mobile type svms & send it to 3378
- Or, Call 888 or 0786-786786786 Etisalat Call Center to activate your voice mail service
- After activating the voice mail service go to the divert option of your handset and divert all calls or any condition you wish (busy, no reply, switched off) to 009378303
- To deactivate your voicemail service, go to the message menu of your mobile & type cvms & send it to 3378
How to use it:

Step 1: Sending Voice Mail:
To send a Voice Mail follow the following steps.
Dial "303+078XXXXXXX=>press ok=>Record Voice Message"=> press # key;
Press 1 to record again or press 2 to confirm the message.

Step 2: Listening to the Voice Mail
Dial 303 and follow the Voice Prompt to listen to your Voice Mail.
- Press 1 to retrieve Messages
- Press 2 to hear all Messages
- Press 3 to send a time post message
- Press 4 to delete all old messages
- Press 5 to set your mail box
- Press 0 for help
Charges:
- Dialing short code 303 for retrieving voice mail messages is free of charge
- Putting a voice mail message depends on the on-net price plan of the particular package
Missed Call Notification
Missed call alert service

Our Missed Call Alert service enables you to know who called you while your phone was busy, switched off or outside the coverage area.With missed calls notification from etisalat you will still receive all your missed calls even if you are out of the coverage or service area or when your mobile runs out of battery. Your etisalat mobile phone makes it easy for you to find out who called while you were unreachable.

How to use it:

Activation:
- To activate the service, go to the message menu of your mobile and type ( open & send it to 3378) the service will be activated automatically and the Out of reach option will be set on your phone by default and the service will be activate and within 24 hours .
- To divert for others options refer to below chart.
Particulars 50

SIM Activation (Afs) 50

Monthly fee (Afs) 250

CUG Voice (Afs/min) unlimited *

Deactivation:

To deactivate the service go to massage menu type (Cancel and send it to 3378)

Charges: 10 Afs per month only

Call Forwarding/Call Conference/Call Waiting

Call Forwarding

If you are busy or away or your phone is switched off, you can simply forward all incoming calls to a landline or another mobile phone in Afghanistan where someone can receive call messages on your behalf.

How to use it:

You can activate Call Divert / Forwarding by using the menu function of your phone. Scroll to call setting forwarding and activate for the following options:

All Calls
If Busy
If no reply
If not reachable/switched off

Please refer to your mobile handset's user guide to activate this useful function.

Charges	Cost (AFN)	Details
Subscription Charges	free	ABNE
Rental Charges	free	ABND
Usage Charges	As normal call charges	With Call Divert / Forwarding you pay airtime charges for all forwarded calls

Call Forward/Divert(Postpaid)

If you are busy or away or your phone is switched off, you can simply forward all incoming calls to a landline or another mobile phone where someone can receive call messages on your behalf. If you forward/divert to an ON-Net number, the calling party will be charged an ON-Net rate, an the called party which has forwarded the number will be charged for an ON-Net call as well. If you forward your calls to an Off-net or International number, the calling party will be charged for a local on-net call, the called party will be charged for Off-net/International call.

How to use it:

Call forward is a default service free of any subscription charges. You can activate Call Divert / Forwarding by using the menu function of your phone. Scroll to call setting forwarding and activate for the following options:

All Calls
If Busy
If no reply
If not reachable/switched off

For any further assistance please call our Customer Care Center at 888 or 0786-786786

Call Conference

The Etisalat Call Conference Service enables you to talk with 5 callers at the same time. The charges for Call Conference will be as per outgoing call rates.

How to use it:

To set-up a conference call, a customer has to put the current call on hold by going to the call hold option in the menu and then dial the other number.
once the other number picks up the phone then the calling party puts the 1st number on call un-hold and the conference begins.
In this scenario the customer is now talking to 2 people and will be charged for two calls, and then he will be billed at of outgoing calls.
This service is applicable to all Local and International calls

Charges:15 Afs per month

Opt in Opt out method

Activation: Open< space> cc send to 3378
Deactivation: Cancel< space> cc send to 3378

Call Waiting

It's a basic supplementary service given along with the connection so, now there is no chance of missing an important call while you are on the phone!

If you are online with party B and party C calls you
You will get to know that C is calling (C waiting will be shown on screen) and you will get a chance to swap your calls
In case you don't accept the call from C and after the call with B is over, you will get a missed call from C whom you can call later.
While dialing your number, C will not get you as busy.

Usage

Please refer to your mobile handset's user guide to activate this useful service.

Charges

Call waiting service	Cost (AFN)	Detail
Subscription Charges	free
Rental Charges	free
Usage Charges	free

Call Baring

Call Baring enables you to restrict or bar certain or all types of calls to and from your mobile phone i.e. outgoing calls, outgoing international calls, and incoming calls. Call Barring is activated with a personal code.

How to use it:

Please refer to your mobile handset's user guide to activate this useful service

Charges	Cost (AFN)
Subscription Charges	free
Rental Charges	free
Usage Charges	free

SMS+

Introduction

Etisalat offers the coolest SMS features from SMS Plus service. Now you can Forward SMS to multiple numbers , Copy SMS , insert your signature , Filter your SMS without having to receive junk messages ,SMS delivery receipt & many more features. To access SMS PLUS you need to type the following link on your web browser http://smsplus.etisalat.af/

SMS Features:

SMS Forwarding
Allows subscriber to forward SMS's to a third party number in case of using a new phone number, phone failure, phone power outage or roaming overseas.

SMS Copy
Allows the mobile subscriber to keep a copy of the SMS received in another mobile number or E-mail address.

SIM Filter
Subscribers have the capability to filter junk messages without having to receive them all in the inbox.

SMS Auto Reply
SMS Auto-Reply service, the system automatically returns a preset message to the sender when the called terminal subscriber cannot reply the message, such as on a business trip, at a meeting, or on vacation.

Personal Signature
When the calling party sends a short message, the system sends the message to the called party after appending a personalized signature to the end of the short message automatically.

SMS Storage
Short message warehouse backs up short messages of a user to the system database synchronously. The user can query and manage the messages via web.

Group SMS
User can create his / her preferred group and send SMS

Web SMS :
Subscriber can log on to the Website that the system provides and send short messages to other users.

SMS receipt
After a user sends a short message, the system sends a receipt to the user indicating the status of the short message, and includes related information in the receipt in addition to the basic content.

Activation & Deactivation
Service	Activation	Deactivation	Monthly Rental
SMS Forwarding	S SFD send to 3378	C SFD send to 3378	60AFSl
SMS copy	S SCP send to 3378 *	C SCP send to 3378	30AFS
SMS Filter/Black list	S SFL send to 3378	C SFL send to 3378	Per block 30 AFS
SMS personal signature	S SPS send to 3378	C SPS send to 3378	25 AFS
SMS Auto-reply	S SAR send to 3378	C SAR send to 3378	30AFS
SMS Storage	S SST send to 3378	C SST send to 3378	60AFS
SMS Web	S SWB send to 3378	C SWB send to 3378	60AFS
Group SMS	S SGP send to 3378	CSGP send to 3378	60AFS
SMS Receipt	S SRC send to 3378	C SRC send to 3378	25 AFS

SMS to Email
SMS to E-Mail
Now, you don't need computer & internet to send and receive e-mails. You can do it from your mobile with Etisalat.

Method of usage:
Just follow below simple steps:
1. SMS to email with a Subject: Go to the message menu, write the destination email address, add a space & write the subject of your email in brackets followed by another space then write your email or message and send it to 1103
2. E-mail to SMS: Compose your email & send it to the mobile email address xxxxxxxxx@sms-email.etisalat.af
Please note: (xxxxxxxxx represents the destination mobile number).

Charges:
- Sending SMS to e-mail is only charged AFN 2.5/SMS
- Receiving an e-mail on your mobile phone is free of charge
  
  For any further assistance please call our Customer Care Center at 888 or 0786-786786
SMS Bundle

As per new ATRA policy, Please bring the following documents during the registration/activation of your mobile numbers (SIM Cards):

Overview

Charges

change Plan

Subscribe

Advantage of Mumtaz Pre-paid line:

Recharging Your Prepaid Line:

Recharge Cards

Etisalat App (My Etisalat AFG)
You can recharge your Mumtaz SIM card via Etisalat mobile application. Simply open your Etisalat app, go to mHawala services, click on Airtime To Up.

Credit Check

Mumtaz Tariffs:

Mumtaz Other Charges:

Credit Transfer Service

How to Transfer:

Voice Mail

How to activate:

How to use it:

Charges:

Missed call alert service

How to use it:

Location

Download My Etisalat App

Service	Max Number of Transfer	Maximum Limit / Transfer	Maximum Transfer/Day	Service Fee
Credit Transfer	20/Day	100AFN	200AFN	2.5AFN

Particulars	50
SIM Activation (Afs)	50
Monthly fee (Afs)	250
CUG Voice (Afs/min)	unlimited *

Overview

Charges

change Plan

Subscribe

Advantage of Mumtaz Pre-paid line:

Recharging Your Prepaid Line:

Recharge Cards

Etisalat App (My Etisalat AFG)You can recharge your Mumtaz SIM card via Etisalat mobile application. Simply open your Etisalat app, go to mHawala services, click on Airtime To Up.

Credit Check

Mumtaz Tariffs:

Mumtaz Other Charges:

Credit Transfer Service

How to Transfer:

Location

Download My Etisalat App

Etisalat App (My Etisalat AFG)
You can recharge your Mumtaz SIM card via Etisalat mobile application. Simply open your Etisalat app, go to mHawala services, click on Airtime To Up.