USSD 888 FAQs
When I dial *888# can I select my preferred language?
Dear Customer, Yes you can select your preferred language by replying as below:
- Dari
- Pashto
- English
Will I be charged when I dial *888# or reply to the pop up from *888#?
No, dialing *888# is totally free, you can browse through our unmatched bundles and promotions and select your favorite ones with your fingertips any time.
What are the various services available in *888#?
*888# enables you access all e& Afghanistan bundles and promotions at your fingertips, activate and deactivate bundles, check your balance, see your active bundles, access VAS services and enroll or redeem your loyalty points.
How can I deactivate 1GB internet bundle via *888#?
Very simple, dial *888#, select your language and then select “Your Active Service”, you can select 1GB internet bundle from the list and deactivate it.
How can I activate 4GB Monthly internet bundle on *888#?
Ans. Dial *888#, after selecting your language select “Internet Bundles” from the list.
4GB is a monthly bundle, select “Monthly Bundles” and then look for 4GB bundle and reply with the bundle number and confirm.
- Internet bundles
- Voice calling bundles
- Mukammal bundles
- On-net SMS
- International Calling bundles
- Internet Roaming bundles
Can I buy Data bundles on auto-renewal basis on *888#?
Yes, you can enjoy the convenience of buying any e& Afghanistan Data bundles on auto-renewal basis, you can buy a bundle for one time as well.
Will I be charged for these SMS?
No sir, these SMS are free of cost
How can I pay for the bundle I select? Will there be any additional charges if I buy bundle through *888#?
Your available balance is used when you are buying any bundle. No additional charges will be applicable.
What happens if I don’t reply to the SMS notification?
Your session will end, and you need to re-dial *888# to start over.
Can I access e& Afghanistan VAS services on *888#?
Yes, you can access all e& Afghanistan VAS services on *888#.
Can I enroll to e& Afghanistan Loyalty Rewards program on *888#?
Yes, you can! With *888# you can register in e& Afghanistan Loyalty Rewards program, check your points balance, transfer loyalty points to friends and family, redeem your loyalty points and can donate your points.
